There are 3 scenarios for when you can extend or renew item support; At the time of purchase, during your support period, and after your item support has expired.
At the time of purchasing the item. This will cost 30% of the list price, or 37.5% on the item price.
- Support Upgrade – At the time of purchasing the item. This will cost 30% of the list price, or 37.5% on the item price.
- Support Extension – Extend item support before it expires. This will cost 50% of the list price, or 62.5% on the item price.
- Support Renewal – Renew item support once it has expired. This will cost 70% of the list price, or 82.5% on the item price.